Privacy Policy

Effective Date: 29 March 2025

At Leeside Plumbing, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us via our website: https://leesideplumbing.ie.

1. Who We Are

Leeside Plumbing is a plumbing and heating service provider based in Cork, Ireland. For data protection purposes, we are the “data controller” of your personal information.

Contact:
Email: info@leesideplumbing.ie
Phone: 087 214 6266

2. What Information We Collect

We may collect and process the following data when you use our website:

  • Personal Data You Provide:

    • Name

    • Email address

    • Phone number

    • Address (where services are requested)

    • Any other information provided through contact forms or booking requests

  • Automatically Collected Data:

    • IP address

    • Browser type and version

    • Pages visited and time spent on site

    • Device information

This data may be collected via cookies or analytics tools.

3. How We Use Your Data

We process your data to:

  • Respond to your enquiries or service requests

  • Schedule plumbing services

  • Issue quotations and invoices

  • Improve our website and service offerings

  • Comply with legal and tax obligations

We do not use your data for direct marketing without your explicit consent.

4. Legal Bases for Processing

We process your personal data based on:

  • Contractual necessity – to provide plumbing services at your request

  • Legitimate interests – to manage our business and improve our services

  • Legal obligation – to meet tax, regulatory, and legal requirements

  • Consent – where required (e.g. cookies or email marketing opt-in)

5. Sharing Your Information

We do not sell or rent your personal data. We may share it with trusted third parties such as:

  • Our accounting or invoicing software providers

  • Website hosting and IT service providers

  • Professional advisers (accountants, legal advisers)

  • Regulatory or legal authorities where required

All third-party providers are GDPR-compliant and only process data on our behalf.

6. Data Retention

We retain your data only for as long as necessary to fulfil the purposes described above, including legal and tax obligations. Contact form enquiries may be stored for up to 12 months, unless a service relationship is established.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Withdraw consent where given

  • Lodge a complaint with the Data Protection Commission (www.dataprotection.ie)

To exercise any of these rights, please contact us at info@leesideplumbing.ie.

8. Cookies

Our website uses cookies to improve functionality and collect anonymous usage data. You can control cookie preferences through your browser settings.

9. Security

We take reasonable measures to protect your personal data against unauthorised access, disclosure, or loss. Our website uses SSL encryption, and access to your data is restricted to authorised personnel only.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the effective date at the top.

Questions?
If you have any queries about this policy or how we use your data, please email info@leesideplumbing.ie.